| 000 | 00695nam a22002417a 4500 | ||
|---|---|---|---|
| 003 | BUBTL | ||
| 008 | 170716b xxu||||| |||| 00| 0 eng d | ||
| 020 | _a9780070700994 | ||
| 082 | _a658.8/ Z372s/ 2011 | ||
| 100 |
_91275 _aZeithaml, Valarie A . |
||
| 245 |
_aServices Marketing: _cZeithaml Valarie A . |
||
| 250 | _a5th | ||
| 260 |
_aNew Delhi _bMc Grow Hill _cc2011 |
||
| 300 |
_axxvii, 763p. : _bill, Graph, Chart, Maps ; 24cm. |
||
| 500 | _aIncludes Index. | ||
| 600 | 0 |
_91279 _aBitner, Mary Jo |
|
| 600 | 0 |
_91281 _aPandit, Ajay |
|
| 600 | 0 |
_91280 _aGremler, D Dwayne |
|
| 650 | _aMarketing | ||
| 856 |
_k0 _l0 _yDownload |
||
| 942 |
_2ddc _cBK |
||
| 999 |
_c5485 _d5485 |
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