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|---|---|---|---|
| 008 | 151213s9999 xx 000 0 und d | ||
| 020 | _a007-1244-964 | ||
| 100 | _aValaric A. Zeithaml / Mary Jo Bitner | ||
| 245 |
_aService Marketing _cValaric A. Zeithaml / Mary Jo Bitner |
||
| 250 | _a6th | ||
| 260 |
_aBoston _bMc Graw Hill Edition _c2006 |
||
| 300 | _a9345 p. | ||
| 650 | _aManagement | ||
| 650 | _aManagement | ||
| 700 | _aValaric A. Zeithaml / Mary Jo Bitner | ||
| 999 |
_c4762 _d4762 |
||