| 000 | 00655nam a2200217Ia 4500 | ||
|---|---|---|---|
| 003 | BUBTL | ||
| 008 | 151213s9999 xx 000 0 und d | ||
| 020 | _a0070782504 | ||
| 082 | _a658.029/ Z372s/ 2003 | ||
| 100 | _aZeithaml, Valarie A. | ||
| 245 |
_aServices Marketing: _cValarie A.Zeithaml & Mary Jo Bitner |
||
| 250 | _a1st ed. | ||
| 260 |
_aNew Delhi _bTata Mc Graw Hill _cc2003 |
||
| 300 |
_a[xx],700p . : _bill. ; 24cm. |
||
| 500 | _aIncludes Index. | ||
| 650 | _aMarketing | ||
| 700 | _aValarie A.Zeithaml & Mary Jo Bitner | ||
| 856 |
_k0 _l0 _yDownload |
||
| 942 |
_2ddc _cBK |
||
| 999 |
_c2273 _d2273 |
||