| 000 | 00382nam a2200145Ia 4500 | ||
|---|---|---|---|
| 008 | 151213s9999 xx 000 0 und d | ||
| 100 | _aD.F.Blumbing | ||
| 245 |
_aManaging Service as a Strategic Profit Center _cD.F.Blumbing |
||
| 260 |
_aLondon _bMc Graw Hill _c1991 |
||
| 300 | _a2743 p. | ||
| 650 | _aManagement | ||
| 650 | _aManagement | ||
| 700 | _aD.F.Blumbing | ||
| 999 |
_c1854 _d1854 |
||