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Services Marketing Valarie A.Zeithaml, Mary Jo Bitner, Dugyne D.Gremler, Ajay pandit

By: Valarie A.Zeithaml, Mary Jo Bitner, Dugyne D.Gremler, Ajay panditContributor(s): Valarie A.Zeithaml, Mary Jo Bitner, Dugyne D.Gremler, Ajay panditMaterial type: Text

TextPublisher: New York McGrawHill. 2011Edition: 5thDescription: 10829 pISBN: 978-0-07-070099-4Subject(s): Marketing | MarketingDDC classification: 658.8

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