TY - BOOK AU - Suganthi, L. AU - Samuel, Anand A. TI - Total quality management SN - 9788120326552 U1 - 658.4013/ Su32t/ 2022 PY - 2022/// CY - Delhi PB - PHI Learning Private Limited KW - Management N1 - Includes Index; Total quality management, Principles of quality management, Total quality management philosophy, Quality planning, Customer orientation ER -