TY  - BOOK
AU  - Zeithaml Valaeie A .
AU  - Zeithaml Valaeie A .
TI  - Services Marketing / 
U1  - 658.8 
PY  - 2006///
CY  - New york
PB  - Mc Graw Hill
KW  - Services Marketing
N1  - Includes Index
ER  -