Christopher Lovelock, Jochen wirtz Services Marketing Christopher Lovelock, Jochen wirtz - 5th - India Pearson Education 2004 - [ix], 618p. : ill, Graph ; 22cm. Marketing. Includes Index. ISBN: 81-297-0453-6 Subjects--Topical Terms: MarketingMarketing Dewey Class. No.: 658.8 / LOM