TY - BOOK AU - Mannan, Dr. M .A. Farhana Ferdousi AU - Dr. M .A. Manowar Farhana Ferdousi TI - Essential of Total Quality Management SN - 984-809032-5 U1 - 658.401/MAE PY - 2007/// CY - Dhaka PB - UGC KW - Management ER -