TY  - BOOK
AU  - Watkins, Charley  
AU  - Charley Watkins
TI  - marketing, Sales & Customer Services/ understanding the theory and practice of selling through service : 
SN  - 8174731482
U1  - 658.8/ W322m/ 2002 1st ed. 
PY  - 2002///
CY  - New Delhi
PB  - A.L.T.B.S
KW  - Marketing
N1  - Includes Index; BBA, MBA
ER  -